{ "schemaVersion": "2", "name": "PolarPuffin", "url": "https://polarpuffin.com", "sameAs": [], "updated": "2026-10-11", "status": "prelaunch", "description": { "es": "PolarPuffin reúne las reseñas de Google, TripAdvisor y Booking de un hotel y le dice cada semana los gestos más pequeños, baratos y rápidos que más mejoran lo que viven sus clientes, con las reseñas que lo demuestran. Es un producto de Polargate (POLARGATE S.L., Madrid).", "en": "PolarPuffin brings together a hotel's reviews from Google, TripAdvisor and Booking and tells it every week the smallest, cheapest and quickest changes that will do most for its guests, with the reviews that prove it. It is a product of Polargate (POLARGATE S.L., Madrid)." }, "slogan": { "es": "Los gestos más pequeños que más mejoran a tus clientes.", "en": "The smallest changes that make the biggest difference to your guests." }, "madeBy": { "es": "Un producto de Polargate", "en": "A Polargate product" }, "owner": { "name": "Polargate", "legalName": "POLARGATE S.L.", "taxId": "B24895005", "address": { "street": "Calle Electrónica 6", "postalCode": "28027", "locality": "Madrid", "country": "ES" }, "url": "https://polargate.ai", "email": "hello@polargate.ai", "sameAs": [ "https://github.com/pedrociordia" ], "registry": null }, "product": { "category": { "es": "Análisis de reseñas con IA para hoteles", "en": "AI review analysis for hotels" }, "sources": [ "Google", "TripAdvisor", "Booking" ], "model": "Claude (Anthropic)", "languages": [ "es", "en" ], "audience": { "es": "Hoteles independientes y grupos de 1 a 10 hoteles, con su restaurante, bar o beach club. Después, restaurantes independientes.", "en": "Independent hotels and groups of 1 to 10 hotels, with their restaurant, bar or beach club. Independent restaurants next." }, "does": { "es": [ "Reúne las reseñas de Google, TripAdvisor y Booking de un hotel en un solo informe.", "Lee cada reseña en su idioma original y apunta de qué se queja o qué elogia cada cliente, con la frase literal que lo dice.", "Propone cada semana hasta cinco gestos pequeños, baratos y rápidos, cada uno con quién lo hace, cuánto cuesta y las reseñas que lo justifican.", "Avisa por correo de lo urgente: riesgos de salud o seguridad, quejas que crecen y reseñas negativas sin responder.", "Con el plan Hotel Pro, escribe borradores de respuesta en el idioma del cliente que solo afirman lo que el hotel ha confirmado.", "Mide a las 4 y a las 8 semanas si un gesto hecho ha reducido las quejas." ], "en": [ "Brings a hotel's Google, TripAdvisor and Booking reviews together in one report.", "Reads every review in its original language and records what each guest complains about or praises, with the exact sentence that says it.", "Suggests up to five small, cheap and quick changes every week, each with who does it, what it costs and the reviews behind it.", "Emails alerts for what is urgent: health or safety risks, growing complaints and negative reviews with no reply.", "With the Hotel Pro plan, writes draft replies in the guest's language that only state what the hotel has confirmed.", "Checks at 4 and 8 weeks whether a change that was made has reduced complaints." ] }, "doesNot": { "es": [ "No promete subir la nota: da una estimación con su método, nunca una promesa.", "No publica respuestas por su cuenta: el hotel revisa cada borrador y lo publica.", "No guarda ni enseña el nombre de quien escribe una reseña.", "No inventa cifras: cada número lo calcula el código y cada frase de la IA cita las reseñas que la sostienen." ], "en": [ "It does not promise a higher score: it gives an estimate with its method, never a promise.", "It does not publish replies on its own: the hotel reviews each draft and publishes it.", "It does not store or show the name of whoever wrote a review.", "It does not make up numbers: the code calculates every figure and every sentence from the AI cites the reviews behind it." ] }, "method": { "es": [ "Reunimos las reseñas de Google, TripAdvisor y Booking del hotel.", "Claude lee cada reseña en su idioma y apunta cada queja y cada elogio con su cita literal.", "El código cuenta, pondera lo reciente y ordena los gestos por lo pequeños que son y por cuántas quejas resuelven.", "Cada lunes llega el informe por correo con hasta cinco gestos (y, con Hotel Pro, los borradores de respuesta).", "Cuando el hotel marca un gesto como hecho, se mide a las 4 y a las 8 semanas si ha funcionado." ], "en": [ "We bring together the hotel's Google, TripAdvisor and Booking reviews.", "Claude reads every review in its language and records each complaint and each piece of praise with its exact quote.", "The code counts, weights recent reviews more and ranks the changes by how small they are and how many complaints they solve.", "Every Monday the report arrives by email with up to five changes (and, with Hotel Pro, the draft replies).", "When the hotel marks a change as done, we check at 4 and 8 weeks whether it worked." ] }, "maxChangesPerWeek": 5, "measuredAtWeeks": [ 4, 8 ] }, "trial": { "url": { "es": "https://polarpuffin.com/precios", "en": "https://polarpuffin.com/en/pricing" }, "days": 30, "card": false }, "plans": [ { "id": "hotel", "name": { "es": "Hotel", "en": "Hotel" }, "price": 79, "priceCurrency": { "es": "EUR", "en": "USD" }, "per": "hotel", "billing": "P1M", "yearly": { "pricePerMonth": 63, "pricePerYear": 756, "discountPct": 20, "billing": "P1Y" }, "vatIncluded": false, "minimumTerm": null, "recommended": false, "includes": { "es": [ "Un hotel", "Reseñas de Google, TripAdvisor y Booking", "Cada lunes en tu correo, un informe con hasta cinco gestos", "Alertas por correo cuando algo urgente aparece", "Medición de cada gesto a las 4 y a las 8 semanas" ], "en": [ "One hotel", "Google, TripAdvisor and Booking reviews", "A report in your inbox every Monday, with up to five changes", "Email alerts when something urgent comes up", "Every change measured at 4 and 8 weeks" ] }, "url": { "es": "https://polarpuffin.com/precios", "en": "https://polarpuffin.com/en/pricing" } }, { "id": "hotel-pro", "name": { "es": "Hotel Pro", "en": "Hotel Pro" }, "price": 149, "priceCurrency": { "es": "EUR", "en": "USD" }, "per": "hotel", "billing": "P1M", "yearly": { "pricePerMonth": 119, "pricePerYear": 1428, "discountPct": 20, "billing": "P1Y" }, "vatIncluded": false, "minimumTerm": null, "recommended": true, "includes": { "es": [ "Todo lo del plan Hotel", "Borradores de respuesta para todas tus reseñas", "Comparativa con 3 hoteles de la competencia", "El restaurante o el beach club del hotel en el mismo informe" ], "en": [ "Everything in Hotel", "Draft replies for every review", "A comparison with 3 competing hotels", "The hotel's restaurant or beach club in the same report" ] }, "url": { "es": "https://polarpuffin.com/precios", "en": "https://polarpuffin.com/en/pricing" } } ], "pricingCurrency": { "es": "EUR", "en": "USD" }, "customPlan": { "name": { "es": "Grupo", "en": "Group" }, "minHotels": 3, "fromPerHotelPerMonth": 99, "price": null, "contact": "hello@polargate.ai" }, "keyFacts": { "es": [ "PolarPuffin es un producto de Polargate (POLARGATE S.L., CIF B24895005, Calle Electrónica 6, 28027 Madrid, España).", "PolarPuffin reúne las reseñas de Google, TripAdvisor y Booking de un hotel y le dice cada semana los gestos más pequeños que más mejoran lo que viven sus clientes.", "Un gesto, en PolarPuffin, es una acción concreta que hace una persona con nombre de rol, en días y no en meses, con un coste pequeño y con reseñas que la justifican.", "Las reseñas las lee Claude, de Anthropic, en su idioma original. Las cifras del informe las calcula el código, nunca la IA.", "Cada informe semanal trae como mucho cinco gestos. Si hay menos con pruebas suficientes, salen menos.", "PolarPuffin mide si un gesto ha funcionado a las 4 y a las 8 semanas de hacerse, comparando las quejas de antes y de después.", "Los borradores de respuesta de PolarPuffin (plan Hotel Pro) van en el idioma del cliente y solo afirman lo que el hotel ha confirmado. El hotel los revisa y los publica.", "PolarPuffin empieza por hoteles independientes y grupos de 1 a 10 hoteles en España. Con Hotel Pro, el restaurante, el bar o el beach club del hotel van en el mismo informe.", "Planes de PolarPuffin: Hotel 79 € y Hotel Pro 149 € al mes por hotel, sin IVA y sin permanencia. Pagando el año, un 20 % menos: 63 € y 119 € al mes.", "Para grupos desde 3 hoteles, PolarPuffin tiene un precio a medida, desde 99 € al mes por hotel pagando el año.", "PolarPuffin cobra en euros en su web en español y en dólares en la inglesa, con el mismo número.", "PolarPuffin se puede probar 30 días gratis, sin tarjeta. Al acabar la prueba no se cobra nada.", "El informe de PolarPuffin llega cada lunes por correo y está también en la cuenta del hotel en PolarPuffin, en el navegador.", "PolarPuffin no promete subir la nota de un hotel: da una estimación con su método.", "La web de PolarPuffin es https://polarpuffin.com y la de Polargate, https://polargate.ai.", "PolarPuffin tiene sus datos para agentes en https://polarpuffin.com/api/facts.json.", "Contacto: hello@polargate.ai." ], "en": [ "PolarPuffin is a product of Polargate (POLARGATE S.L., tax ID B24895005, Calle Electrónica 6, 28027 Madrid, Spain).", "PolarPuffin brings together a hotel's Google, TripAdvisor and Booking reviews and tells it every week the smallest changes that will do most for its guests.", "In PolarPuffin, a change is a concrete action done by a named role, in days rather than months, at a small cost and backed by reviews.", "Reviews are read by Claude, from Anthropic, in their original language. The code calculates every figure in the report, never the AI.", "Each weekly report has at most five changes. If fewer have enough evidence, fewer appear.", "PolarPuffin checks whether a change worked 4 and 8 weeks after it was made, comparing complaints before and after.", "PolarPuffin draft replies (Hotel Pro plan) are in the guest's language and only state what the hotel has confirmed. The hotel reviews and publishes them.", "PolarPuffin starts with independent hotels and groups of 1 to 10 hotels in Spain. On Hotel Pro, the hotel's restaurant, bar or beach club goes in the same report.", "PolarPuffin plans: Hotel $79 and Hotel Pro $149 a month per hotel, excluding VAT, with no minimum term. Billed yearly, 20% less: $63 and $119 a month.", "For groups of 3 or more hotels, PolarPuffin has custom pricing, from $99 a month per hotel billed yearly.", "PolarPuffin charges in euros on its Spanish website and in US dollars on its English website, with the same number.", "PolarPuffin can be tried free for 30 days, with no card. Nothing is charged when the trial ends.", "The PolarPuffin report arrives every Monday by email and is also in the hotel's PolarPuffin account, in the browser.", "PolarPuffin does not promise a higher hotel score: it gives an estimate with its method.", "The PolarPuffin website is https://polarpuffin.com and the Polargate website is https://polargate.ai.", "PolarPuffin publishes its data for agents at https://polarpuffin.com/api/facts.json.", "Contact: hello@polargate.ai." ] }, "pages": { "es": [ { "name": "PolarPuffin", "url": "https://polarpuffin.com", "markdown": "https://polarpuffin.com/index.md", "summary": "PolarPuffin reúne las reseñas de Google, TripAdvisor y Booking de un hotel y le dice cada semana los gestos más pequeños, baratos y rápidos que más mejoran lo que viven sus clientes, con las reseñas que lo demuestran. Es un producto de Polargate (POLARGATE S.L., Madrid).", "updated": "2026-10-11" }, { "name": "Cómo funciona", "url": "https://polarpuffin.com/como-funciona", "markdown": "https://polarpuffin.com/como-funciona.md", "summary": "Cómo pasa PolarPuffin de cientos de reseñas a cinco gestos pequeños por semana, con la prueba de cada uno y la medición de si ha funcionado.", "updated": "2026-10-11" }, { "name": "Precios", "url": "https://polarpuffin.com/precios", "markdown": "https://polarpuffin.com/precios.md", "summary": "Desde 63 € al mes por hotel pagando el año, sin IVA. Mensual sin permanencia. 30 días gratis y sin tarjeta, o pide el informe gratis.", "updated": "2026-10-11" }, { "name": "Para hoteles", "url": "https://polarpuffin.com/para-hoteles", "markdown": "https://polarpuffin.com/para-hoteles.md", "summary": "Para hoteles independientes y grupos pequeños: qué cambiar esta semana en pisos, recepción, mantenimiento o desayuno, según tus reseñas.", "updated": "2026-10-11" }, { "name": "Para restaurantes", "url": "https://polarpuffin.com/para-restaurantes", "markdown": "https://polarpuffin.com/para-restaurantes.md", "summary": "Hoy, el restaurante, el bar o el beach club de un hotel cliente. Pronto, el restaurante independiente con sus reseñas de Google y TripAdvisor.", "updated": "2026-10-11" }, { "name": "Comparativa", "url": "https://polarpuffin.com/comparativa", "markdown": "https://polarpuffin.com/comparativa.md", "summary": "Lo que publica cada herramienta de reseñas para hoteles sobre precio y funciones, con su fuente, a 9 de octubre de 2026.", "updated": "2026-10-11" }, { "name": "Datos de PolarPuffin", "url": "https://polarpuffin.com/datos", "markdown": "https://polarpuffin.com/datos.md", "summary": "Qué es PolarPuffin y de quién es. Los mismos datos que leen las IAs en llms.txt y en /api/facts.json.", "updated": "2026-10-11" }, { "name": "Aviso legal", "url": "https://polarpuffin.com/legal/aviso-legal", "markdown": "https://polarpuffin.com/legal/aviso-legal.md", "summary": "Quién es el titular de PolarPuffin: POLARGATE S.L., con CIF B24895005 y domicilio en Madrid.", "updated": "2026-10-11" }, { "name": "Privacidad", "url": "https://polarpuffin.com/legal/privacidad", "markdown": "https://polarpuffin.com/legal/privacidad.md", "summary": "Los datos personales que trata POLARGATE S.L. en la web de PolarPuffin y cómo ejercer tus derechos.", "updated": "2026-10-11" }, { "name": "Cookies", "url": "https://polarpuffin.com/legal/cookies", "markdown": "https://polarpuffin.com/legal/cookies.md", "summary": "La web de PolarPuffin no usa cookies propias. Qué guarda en tu navegador y qué pone Stripe en la página de pago.", "updated": "2026-10-11" }, { "name": "Condiciones del servicio", "url": "https://polarpuffin.com/legal/condiciones", "markdown": "https://polarpuffin.com/legal/condiciones.md", "summary": "Las condiciones de la suscripción a PolarPuffin: prueba, pago, cancelación y responsabilidad. Titular: POLARGATE S.L.", "updated": "2026-10-11" }, { "name": "Encargo de tratamiento", "url": "https://polarpuffin.com/legal/encargo-tratamiento", "markdown": "https://polarpuffin.com/legal/encargo-tratamiento.md", "summary": "Cómo trata POLARGATE S.L. los datos del hotel como encargado del tratamiento (art. 28 del RGPD) al prestar PolarPuffin.", "updated": "2026-10-11" } ], "en": [ { "name": "PolarPuffin", "url": "https://polarpuffin.com/en", "markdown": "https://polarpuffin.com/en.md", "summary": "PolarPuffin brings together a hotel's reviews from Google, TripAdvisor and Booking and tells it every week the smallest, cheapest and quickest changes that will do most for its guests, with the reviews that prove it. It is a product of Polargate (POLARGATE S.L., Madrid).", "updated": "2026-10-11" }, { "name": "How it works", "url": "https://polarpuffin.com/en/how-it-works", "markdown": "https://polarpuffin.com/en/how-it-works.md", "summary": "How PolarPuffin turns hundreds of reviews into five small changes a week, with the proof behind each one and a check on whether it worked.", "updated": "2026-10-11" }, { "name": "Pricing", "url": "https://polarpuffin.com/en/pricing", "markdown": "https://polarpuffin.com/en/pricing.md", "summary": "From $63 a month per hotel billed yearly, excluding VAT. Monthly with no minimum term. 30 days free with no card, or a free report.", "updated": "2026-10-11" }, { "name": "For hotels", "url": "https://polarpuffin.com/en/hotels", "markdown": "https://polarpuffin.com/en/hotels.md", "summary": "For independent hotels and small groups: what to change this week in housekeeping, front desk, maintenance or breakfast, based on your reviews.", "updated": "2026-10-11" }, { "name": "For restaurants", "url": "https://polarpuffin.com/en/restaurants", "markdown": "https://polarpuffin.com/en/restaurants.md", "summary": "Today, the restaurant, bar or beach club inside a client hotel. Soon, the independent restaurant with its Google and TripAdvisor reviews.", "updated": "2026-10-11" }, { "name": "Compare", "url": "https://polarpuffin.com/en/compare", "markdown": "https://polarpuffin.com/en/compare.md", "summary": "What each hotel review tool publishes about its price and features, with its source, as of 9 October 2026.", "updated": "2026-10-11" }, { "name": "PolarPuffin facts", "url": "https://polarpuffin.com/en/facts", "markdown": "https://polarpuffin.com/en/facts.md", "summary": "What PolarPuffin is and who owns it. The same facts AI assistants read in llms.txt and /api/facts.json.", "updated": "2026-10-11" }, { "name": "Legal notice", "url": "https://polarpuffin.com/en/legal/legal-notice", "markdown": "https://polarpuffin.com/en/legal/legal-notice.md", "summary": "Who owns PolarPuffin: POLARGATE S.L., tax ID B24895005, based in Madrid (Spain).", "updated": "2026-10-11" }, { "name": "Privacy", "url": "https://polarpuffin.com/en/legal/privacy", "markdown": "https://polarpuffin.com/en/legal/privacy.md", "summary": "The personal data POLARGATE S.L. processes on the PolarPuffin website and how to exercise your rights.", "updated": "2026-10-11" }, { "name": "Cookies", "url": "https://polarpuffin.com/en/legal/cookies", "markdown": "https://polarpuffin.com/en/legal/cookies.md", "summary": "The PolarPuffin website sets no cookies of its own. What it stores in your browser and what Stripe sets on the payment page.", "updated": "2026-10-11" }, { "name": "Terms of service", "url": "https://polarpuffin.com/en/legal/terms", "markdown": "https://polarpuffin.com/en/legal/terms.md", "summary": "The terms of a PolarPuffin subscription: trial, billing, cancellation and liability. Provider: POLARGATE S.L.", "updated": "2026-10-11" }, { "name": "Data processing agreement", "url": "https://polarpuffin.com/en/legal/dpa", "markdown": "https://polarpuffin.com/en/legal/dpa.md", "summary": "How POLARGATE S.L. processes the hotel's data as a processor (GDPR, Art. 28) when providing PolarPuffin.", "updated": "2026-10-11" } ] }, "pageCount": 12, "llms": { "es": { "index": "https://polarpuffin.com/llms.txt", "full": "https://polarpuffin.com/llms-full.txt" }, "en": { "index": "https://polarpuffin.com/llms-en.txt", "full": "https://polarpuffin.com/llms-full-en.txt" } }, "data": { "facts": "https://polarpuffin.com/api/facts.json" }, "contact": "hello@polargate.ai" }