---
title: "Alternatives to hotel review tools · PolarPuffin"
description: "Alternatives to TrustYou, ReviewPro, Revinate, GuestRevu, Customer Alliance and MARA for managing an independent hotel's reviews."
url: https://polarpuffin.com/en/alternatives
lang: en
alternate: https://polarpuffin.com/alternativas
updated: 2026-10-23
publisher: POLARGATE S.L. (CIF B24895005)
---

Alternatives

# Alternatives to hotel review tools

If you are looking for an alternative to TrustYou, Shiji ReviewPro, Revinate, GuestRevu, Customer Alliance or MARA to manage your hotel's reviews, there is one page per tool here, with what it publishes on its official website and who it is for. PolarPuffin is one of the alternatives: hotel review management software for independent hotels that tells you every week what to fix first and checks whether it worked.

Written by Polargate, the company that makes PolarPuffin, so we are an interested party. Data about other tools comes from their official websites, with the date it was checked.

Last updated: 23 October 2026

## Alternatives to each tool

- [TrustYou alternatives](https://polarpuffin.com/en/alternatives/trustyou): TrustYou CXP starts at €75 per property a month, billed annually. These are other hotel review management tools and who each one is for.
- [ReviewPro alternatives](https://polarpuffin.com/en/alternatives/reviewpro): Shiji ReviewPro does not publish its price and is sold after a demo. These hotel review management tools do.
- [Revinate alternatives](https://polarpuffin.com/en/alternatives/revinate): Revinate is a guest data platform that does not publish its price. These tools manage just the hotel's reviews.
- [GuestRevu alternatives](https://polarpuffin.com/en/alternatives/guestrevu): GuestRevu has a free plan and another at €34.99 a month. These are other hotel review management tools and who each one is for.
- [Customer Alliance alternatives](https://polarpuffin.com/en/alternatives/customer-alliance): Customer Alliance starts at €108 a month with a 12-month minimum contract. These hotel review tools start lower or with no minimum term.
- [MARA alternatives](https://polarpuffin.com/en/alternatives/mara): MARA Lite costs €70 a month paying yearly or €100 paying monthly. These are other hotel review management tools and who each one is for.

## Keep reading

- [Hotel review management software](https://polarpuffin.com/en/hotel-review-management-software): What hotel review management software is and what each tool publishes about its price and who it is for.
- [Compare](https://polarpuffin.com/en/compare): What each hotel review tool publishes about its price and features, with its source, as of 23 October 2026.
- [Guides to better hotel reviews](https://polarpuffin.com/en/guides): Guides that help a hotel see what to fix first from its reviews and how to reply to each one.

## Try PolarPuffin with your hotel

Add your hotel and we'll email you a first report built from its real reviews. It's 30 days free, with no card.

[Get the free report](https://polarpuffin.com/en/app/welcome) [See the plans](https://polarpuffin.com/en/pricing)